cold FAQ — Betting and Casino

cold offers several popular markets for BPL and international T20 matches: Match Winner, Top Batsman, Top Bowler, Innings Run Total (Over/Under), First Wicket Method, and Runs in a Specific Over markets. A limited-overs match cannot end in a draw, so markets are usually head-to-head between two teams. Each market displays decimal odds — for example, Team A 1.45, Team B 2.75.

Decimal odds of 1.80 mean you get back a total of ৳1.80 for every ৳1 wagered (profit + stake). Example: Team B's odds are 1.80 and you place a ৳200 bet. If Team B wins, you receive ৳360 back (৳160 profit). If you lose, ৳200 is gone. The same odds are written as 4/5 in fractional format and −125 in American format (American minus odds show how much you need to bet to win ৳100). cold's betting page displays all formats together.

Yes, live in-play betting is available on cold. You can place bets on selected markets even after the match has started. Odds change ball by ball or over by over, so reading the situation and timing your bet well matters. Live score updates are shown directly on screen. If your network is slow you may miss odds changes, so make sure you have a stable connection.

For Bangladesh Tigers matches in ICC tournaments or bilateral series, cold usually opens more markets. Player-specific performance markets for players like Shakib or Taskin, first powerplay score, and total sixes markets may also be available. Available markets vary by match, so check cold's cricket section shortly before the match starts.

If a match is called off and declared no-result due to rain or any other reason, cold generally voids all bets on that match and returns the stake. However, if the match is completed using the DLS method and a result is reached, bets are settled normally. cold's terms and conditions apply for partial matches or suspended situations, so it is a good idea to read cold's terms and conditions before placing a bet.

cold does not charge any extra fee for deposits. However, your mobile banking app (bKash, Nagad, or Rocket) may apply its own transaction charges — that depends on the respective service provider's policy. No processing fee is charged by cold.

The minimum deposit at cold is ৳500 — this applies to all methods. Whether you are playing cold Slots, live casino, or cricket betting, you need to send at least ৳500 to add funds to your account. Amounts below this are generally not accepted. First-time depositors can get a 200% bonus of up to ৳8,000.

After making a deposit, wait a moment. Mobile banking networks can sometimes take 2–5 minutes due to traffic. If the funds still have not arrived: collect the transaction reference number or screenshot and contact cold's 24/7 live chat or email. The support team will verify and resolve it quickly.

cold currently supports deposits through three mobile payment methods: bKash, Nagad, and Rocket. Rocket is Dutch-Bangla Bank's mobile wallet. All three methods accept a minimum deposit of ৳500. After logging in, go to the deposit option, choose your preferred method, and follow the instructions.

After sending a payment from Nagad, there will be a specific field in cold's deposit form where you need to enter the Nagad transaction ID (TrxID). You can find this ID in the SMS or notification from the Nagad app. Providing an incorrect ID may delay payment verification. If you have any issues, log in to cold with a screenshot and contact live chat.

If the page is loading slowly, first clear your browser's cache and cookies. In Chrome: three-dot menu → Settings → Privacy and Security → Clear browsing data → check Cached images and files and Cookies, then press Clear data. Then refresh the page. If the problem persists, try a different network (mobile data or WiFi).

On Android, open cold's site in Chrome, select "Add to Home screen" from the menu (three dots), give it a name, and tap "Add". On iPhone, open the site in Safari, tap the share icon at the bottom, and select "Add to Home Screen". After that, you can access the site with a single tap from your home screen — similar to using an app.

cold's site works well on modern mobile browsers. Android 7.0 (Nougat) or later and iOS 13 or later generally have no issues. On older devices, updating the browser can improve performance. In addition, cold's Android APK and iOS app are available through official channels.

If the connection drops, in most cases the game server saves the result of that round. Once you reconnect, the previous state is restored. If the connection is lost mid-round in a live casino or slot game, the outcome of that round is determined by the game provider's server. If there is a problem, contact cold's support with the round ID.

Withdrawals from cold are generally completed within 1 hour. Seeing "Pending" after submitting a request is normal — cold's team verifies it and then sends it to your mobile banking. If it takes more than 1 hour, contact live chat with your transaction ID.

Whether through bKash, Nagad, or Rocket, withdrawals from cold are generally processed within 1 hour. Once your request is approved, you will receive an SMS or notification on your mobile banking. When the transaction is complete, your cold account balance will also be updated.

The minimum withdrawal amount at cold is ৳800. Withdrawal requests below this amount cannot be submitted. If your account has sufficient balance, you can withdraw ৳800 or any amount above it. Keep in mind that to withdraw winnings from a bonus, you must first complete the wagering requirement.

Yes, cold's support and payment team is active 24 hours a day, 7 days a week. Withdrawal requests are processed at night and on weekends as well. Typically, funds arrive within 1 hour of submitting a request at any time.

To withdraw cold's welcome bonus, you must wager the bonus amount 20 times. Example: if you deposit ৳1,000, you get ৳2,000 as a bonus; your balance becomes ৳3,000; wagering required: ৳2,000 × 20 = ৳40,000. Once ৳40,000 in bets is completed, the winnings from the bonus become withdrawable. Your own deposited funds can be withdrawn at any time.

In live dealer games, a trained dealer runs the game via live video stream from a real studio. You can watch cards being dealt or the ball spinning on your screen, and place your bets. Games from well-known studios such as Evolution, Pragmatic Play Live, and Ezugi are available at cold. It gives an experience close to a real casino table, but online.

In Baccarat, there are three betting options: Player, Banker, or Tie. The Player or Banker whose hand total is closest to 9 wins. If the total is 10 or more, the first digit is dropped (e.g. 15 → 5). A small commission is usually deducted when Banker wins. Before placing bets at cold's live Baccarat table, check the limits shown on screen.

In Roulette, a wheel contains numbers from 0 to 36. You can bet on a specific number, colour (red/black), odd/even, or groups of numbers. Winning on a specific number pays higher odds (35:1), but the probability is lower. Bets on red/black pay at roughly 1:1 odds. European Roulette (single zero) and other variants are available at cold.

Yes, cold's live casino runs fully in a mobile browser. For smooth video streaming, a 4G connection or stable WiFi is recommended. The live table video, chat, and betting interface are optimised for mobile screens. Using the cold App or APK may make the mobile experience even smoother.

cold's casino section offers various live table games including Teen Patti, Baccarat, and Roulette. JILI's Teen Patti Joker and Teen Patti 20-20, as well as other card games, are also available at cold. After logging in, go to the casino section and browse the "Table Games" or "Live Casino" category to find your preferred game.